G1- Nathan - Customer Journey Optimisation

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L1-Definitions, Benefits, Mapping, and Measurement 3/3/2026

L2-Creating an Integrated Customer Journey Map for E-commerce Retailer 10/3/2026

L3-Measuring and Improving Service Quality Across the Customer Journey 17/3/2026

L4-From Data To Decision: Selecting,Analysing And Applying Robust Marketing Insights

L5- Data to Decisions for Journey Optimisation

L6-Diagnosing Customer Journey Pain Points

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